Privacy Policy
At Fast Bills Pay, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services for energy, water, gas bill payments, and leakage services.
Information We Collect
When you visit our website or use our services, we may collect the following types of information:
Personal Information: This includes your name, email address, phone number, and billing information, which you provide when creating an account or making payments.
Usage Data: We may collect information about how you access and use our website, including your IP address, browser type, and pages visited.
Cookies: We use cookies and similar tracking technologies to enhance your experience. You can manage cookie preferences through your browser settings.
How We Use Your Information
We may use your information for the following purposes:
- Service Delivery: To process your payments and provide the requested services.
- Customer Support: To respond to your inquiries and provide assistance.
- Account Management: To maintain your account and manage your preferences.
- Communication: To send you updates, promotional materials, and other relevant information.
- Analytics: To understand user behavior and improve our website and services.
Data Sharing
We do not sell or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and delivering our services, provided they agree to keep your information confidential.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is completely secure.
Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of any inaccuracies in your data.
- Request deletion of your personal information, subject to certain exceptions.
- Opt-out of receiving marketing communications.
To exercise these rights, please contact us using the information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any changes.